ITIL® 4 Practitioner: Monitoring and Event Management + exam

Course code: ITILPRACTITIONERMEM

The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.

There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.

Price of the certification exam is included in the price of the course.

550 EUR

666 EUR including VAT

The earliest date from 16.12.2024

Selection of dates

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+420 731 175 867 edu@edutrainings.cz

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Course dates
Course description
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Course dates

Starting date: 16.12.2024

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 13.01.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 03.03.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 26.05.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 28.07.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 08.09.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 03.11.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	16.12.2024		In-person/Virtual	1 day	en/cz	550 EUR	Register

	13.01.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	03.03.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	26.05.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	28.07.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	08.09.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	03.11.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	Upon request		In-person/Virtual	1 day	en/cz	550 EUR	Register
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Course description

This module provides guidance on how to systematically observe services and service components, and record, report and respond to selected changes of state identified as events.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL 4 Practitioner: Monitoring and Event Management practice module is for IT professionals who want to prove and validate their skills in this practice area.

Course structure

This course will help you to:

Improve IT service availability
Proactive or early detection of incidents and problems
Understand service health
Boost availability and performance reportingReduce cost of outages and a reduction in ‘firefighting’-style approaches to incidents
Raise visibility of and manage dependencies that impact service value stream performance
Measure, assess and develop the Monitoring and Event Management practice capability in your organisation by using the ITIL Maturity Model

Prerequisites

ITIL® 4 Foundation + exam is a prerequisite for studying Monitoring and Event Management.

Do you need advice or a tailor-made course?

onas

product support

+420 731 175 867

edu@edutrainings.cz

Certification

20 questions
Multiple choice
13 out of 20 marks required to pass (65%)
30 minutes
Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

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