Course code: ITILPRACTITIONERIM
The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.
A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.
There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.
Price of the certification exam is included in the price of the course.
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Starting date: 17.06.2024
Type: In-person/Virtual
Course duration: 1 day
Language: en/cz
Price without VAT: 550 EUR
Starting date: 19.08.2024
Type: In-person/Virtual
Course duration: 1 day
Language: en/cz
Price without VAT: 550 EUR
Starting date: 21.10.2024
Type: In-person/Virtual
Course duration: 1 day
Language: en/cz
Price without VAT: 550 EUR
Starting date: 16.12.2024
Type: In-person/Virtual
Course duration: 1 day
Language: en/cz
Price without VAT: 550 EUR
Starting date: Upon request
Type: In-person/Virtual
Course duration: 1 day
Language: en/cz
Price without VAT: 550 EUR
| Starting date |
Place |
Type | Course duration |
Language | Price without VAT | ||
|---|---|---|---|---|---|---|---|
| 17.06.2024 | In-person/Virtual | 1 day | en/cz | 550 EUR | Register | ||
| 19.08.2024 | In-person/Virtual | 1 day | en/cz | 550 EUR | Register | ||
| 21.10.2024 | In-person/Virtual | 1 day | en/cz | 550 EUR | Register | ||
| 16.12.2024 | In-person/Virtual | 1 day | en/cz | 550 EUR | Register | ||
| Upon request | In-person/Virtual | 1 day | en/cz | 550 EUR | Register | ||
| G | Guaranteed course | ||||||
This module covers general information and the processes and activities of the incident management practice and their roles in the service value chain.
EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL 4 Practitioner: Incident Management practice module is for IT professionals who are involved in minimising the negative impact of incidents by restoring normal service operation as quickly as possible.
This course will help you to:
ITIL® 4 Foundation + exam is a prerequisite for studying Incident Management.
Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.
Price from
1 090 EUR without VAT
Guaranteed
Price from
550 EUR without VAT
