ITIL® 4 Specialist: Sustainability In Digital & IT + exam

Course code: ITIL4SSDI

This module focuses on providing candidates with an understanding of what ‘sustainability’ means and how it can deliver value. In addition, this module also provides candidates with an understanding of the practical steps required to develop and implement a sustainability strategy, as well as the practical skills necessary to enable an organization to deliver value by introducing sustainability practices. This course helps address sustainability challenges in relation to digital and IT strategies, tactics, and operations.

The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
The price of the official certification exam is included in the price of the course.

1 160 EUR

1 404 EUR including VAT

The earliest date from 30.01.2023

Selection of dates
onas
Do you have a question?
+420 731 175 867 edu@edutrainings.cz

Professional
and certified lecturers

Internationally
recognized certifications

Wide range of technical
and soft skills courses

Great customer
service

Making courses
exactly to measure your needs

Course dates

Starting date: 30.01.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 06.02.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 13.03.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 17.04.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 12.06.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 07.08.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: 09.10.2023

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting date: Individual

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 160 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
30.01.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
06.02.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
13.03.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
17.04.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
12.06.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
07.08.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
09.10.2023 In-person/Virtual 3 days en/cz 1 160 EUR Register
Individual In-person/Virtual 3 days en/cz 1 160 EUR Register
G Guaranteed course

Didn't find a suitable date?

Write to us about listing an alternative tailor-made date.

Contact

Course description

The ITIL® 4 Specialist: Sustainability in Digital and IT course is a 3-day course based on the syllabus from AXELOS. The course provides the practical skills necessary to enable an organization to deliver value by introducing sustainable practices. With the help of  ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: Sustainability in Digital and IT certification exam.

This course explores how service organizations can address sustainability challenges concerning their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices. It focuses on IT and digitally-enabled services’ role in the environment while exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.

The course highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to address current and future sustainability challenges. It also involves providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

  • IT/Digital/Service Strategists
  • Service Designers/Architects
  • Product/Service Managers
  • ITSM Managers and aspiring ITSM Managers
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team
  • Existing ITIL qualification holders wishing to develop their knowledge

Course structure

The course will help you to:

  • Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
  • Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
  • Obtain a practical grounding in the key principles of sustainability
  • Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

Prerequisites

There are no pre-requisites for studying the Sustainability in Digital & IT module. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

Do you need advice or a tailor-made course?

onas

product support

Certification

Materials allowed Any  This is an ‘open book’ assessment. Any available materials are allowed to be used during the assignments, including the ITIL 4: Sustainability in Digital & IT publication.
Exam duration
Variable 
Duration:
(if group work) Four assignments of 60 minutes
(if individual work) Four individual written assignments of 60 minutes
each in individual format.
Number of marks
32 marks 
Number of assignments: 4
Marks: Each assignment is worth 8 marks. There are 32 marks available. There is no negative marking.
Pass mark
24 marks 
75% or higher – a raw score of 24 marks or above.
Level of thinking
Bloom’s level 2 & 3 
“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s level 2 questions, candidates need to show understanding of the concepts, methods, and principles of sustainability. For Bloom’s level 3 questions, you need to demonstrate application of these concepts, methods, and principles.
Question types
Assignment 
All four assignments are based on a case study which describes two companies engaged in a service relationship. All assignments address between one and two assessment criteria.

Follow-up courses

ITIL® 4 Specialist: Sustainability In Digital & IT + exam and retake en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 240 EUR without VAT

ComGate payment gateway MasterCard Logo Visa logo