ITIL® 4 Specialist: Sustainability In Digital & IT + exam and retake

Course code: ITIL4SSDIE

This module focuses on providing candidates with an understanding of what ‘sustainability’ means and how it can deliver value. In addition, this module also provides candidates with an understanding of the practical steps required to develop and implement a sustainability strategy, as well as the practical skills necessary to enable an organization to deliver value by introducing sustainability practices. This course helps address sustainability challenges in relation to digital and IT strategies, tactics, and operations.

The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
The price of the official certification exam and retake are included in the price of the course.

1 515 EUR

1 833 EUR including VAT

The earliest date from 29.07.2024

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Course dates

Starting date: 29.07.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

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Starting date: 30.09.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: 25.11.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
29.07.2024 In-person/Virtual 3 days en/cz 1 515 EUR Register
30.09.2024 In-person/Virtual 3 days en/cz 1 515 EUR Register
25.11.2024 In-person/Virtual 3 days en/cz 1 515 EUR Register
Upon request In-person/Virtual 3 days en/cz 1 515 EUR Register
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Course description

The ITIL® 4 Specialist: Sustainability in Digital and IT course is a 3-day course based on the syllabus from AXELOS. The course provides the practical skills necessary to enable an organization to deliver value by introducing sustainable practices. With the help of  ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: Sustainability in Digital and IT certification exam.

This course explores how service organizations can address sustainability challenges concerning their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices. It focuses on IT and digitally-enabled services’ role in the environment while exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.

The course highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to address current and future sustainability challenges. It also involves providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

  • IT/Digital/Service Strategists
  • Service Designers/Architects
  • Product/Service Managers
  • ITSM Managers and aspiring ITSM Managers
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team
  • Existing ITIL qualification holders wishing to develop their knowledge

Course structure

The course will help you to:

  • Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
  • Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
  • Obtain a practical grounding in the key principles of sustainability
  • Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

Prerequisites

There are no pre-requisites for studying the Sustainability in Digital & IT module. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

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Certification

  • 35 questions
  • Multiple choice
  • 60 minutes’ duration
  • Closed book
  • Four practical assignments.

Follow-up courses

ITIL® 4 Specialist: Sustainability In Digital & IT + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 440 EUR without VAT

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