ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam

Course code: ITIL4SAMCS

The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

The course will help you to:

  • Analyze available solutions and potential benefits using a vendor-neutral approach
  • Effectively Identify, select and deliver optimized cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
  • Adopt a customer-focused end-to-end cloud procurement user journey.

PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This ITIL® 4 Specialist training remains subject to accreditation by PeopleCert.

1 440 EUR

1 742 EUR including VAT

The earliest date from 13.05.2024

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Course dates

Starting date: 13.05.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 440 EUR

Register

Starting date: 08.07.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 440 EUR

Register

Starting date: 16.09.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 440 EUR

Register

Starting date: 11.11.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 440 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 440 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
13.05.2024 In-person/Virtual 3 days en/cz 1 440 EUR Register
08.07.2024 In-person/Virtual 3 days en/cz 1 440 EUR Register
16.09.2024 In-person/Virtual 3 days en/cz 1 440 EUR Register
11.11.2024 In-person/Virtual 3 days en/cz 1 440 EUR Register
Upon request In-person/Virtual 3 days en/cz 1 440 EUR Register
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Certification

Material allowed None
This is a ‘closed book’ exam. The ITIL 4: Acquiring and Managing Cloud Services publication should be used for study, but is NOT permitted to be used in the exam. 
Exam duration 90 minutes
Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
Number of marks 40 marks
There are 40 questions, each worth 1 mark. There is no negative marking.
Provisional Pass mark   26 marks
You will need to get 26 questions correct (65%) to pass the exam.
Level of thinking
Bloom’s levels 2 &3
“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, you need to show understanding of the concepts, methods and principles of the Acquiring and Managing Cloud Services module. For Bloom’s 3 questions, you need to demonstrate application of these concepts, methods and principles of the Acquiring and Managing Cloud Services module.
Question types
Standard classic, Negative, & List
The questions are all ‘multiple choice’.
For the ‘standard classic’ questions, you have a question and four answer options.
‘Negative’ questions are ‘standard’ questions in which the stem is negatively worded.
For the ‘list’ questions, there is a list of four statements and you have to select two correct statements from the list.

Follow-up courses

ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam and retake en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 515 EUR without VAT

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