ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam and retake

Course code: ITIL4SAMCSE

The ITIL 4 Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey.

The ITIL 4 Acquiring and Managing Cloud Services examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Acquiring & Managing Cloud Services publication to align and integrate key elements of the ITIL framework such as the Guiding Principles and the Service Value Chain with a ‘cloud services user journey’.

1 515 EUR

1 833 EUR including VAT

The earliest date from 13.05.2024

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Course structure
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Course dates

Starting date: 13.05.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 08.07.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 16.09.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 11.11.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	13.05.2024		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	08.07.2024		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	16.09.2024		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	11.11.2024		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	Upon request		In-person/Virtual	3 days	en/cz	1 515 EUR	Register
G	Guaranteed course

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Course structure

The course will help you to:

Analyze available solutions and potential benefits using a vendor-neutral approach
Effectively Identify, select and deliver optimized cloud services
Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
Adopt a customer-focused end-to-end cloud procurement user journey.

PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This ITIL® 4 Specialist training remains subject to accreditation by PeopleCert.

Certification

Material allowed	None	This is a ‘closed book’ exam. The ITIL 4: Acquiring and Managing Cloud Services publication should be used for study, but is NOT permitted to be used in the exam.
Exam duration	90 minutes	Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
Number of marks	40 marks	There are 40 questions, each worth 1 mark. There is no negative marking.
Provisional Pass mark	26 marks	You will need to get 26 questions correct (65%) to pass the exam.
Level of thinking	Bloom’s levels 2 &3	“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, you need to show understanding of the concepts, methods and principles of the Acquiring and Managing Cloud Services module. For Bloom’s 3 questions, you need to demonstrate application of these concepts, methods and principles of the Acquiring and Managing Cloud Services module.
Question types	Standard classic, Negative, & List	The questions are all ‘multiple choice’. For the ‘standard classic’ questions, you have a question and four answer options. ‘Negative’ questions are ‘standard’ questions in which the stem is negatively worded. For the ‘list’ questions, there is a list of four statements and you have to select two correct statements from the list.

Follow-up courses

ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 440 EUR without VAT