ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam and retake

Course code: ITIL4SAMCSE

The ITIL 4 Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey.

The ITIL 4 Acquiring and Managing Cloud Services examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Acquiring & Managing Cloud Services publication to align and integrate key elements of the ITIL framework such as the Guiding Principles and the Service Value Chain with a ‘cloud services user journey’.

1 515 EUR

1 833 EUR including VAT

The earliest date from 20.01.2025

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Course dates

Starting date: 20.01.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

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Starting date: 10.03.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: 12.05.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

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Starting date: 07.07.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: 22.09.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: 10.11.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
20.01.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
10.03.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
12.05.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
07.07.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
22.09.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
10.11.2025 In-person/Virtual 3 days en/cz 1 515 EUR Register
Upon request In-person/Virtual 3 days en/cz 1 515 EUR Register
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Course structure

The course will help you to:

  • Analyze available solutions and potential benefits using a vendor-neutral approach
  • Effectively Identify, select and deliver optimized cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
  • Adopt a customer-focused end-to-end cloud procurement user journey.

PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This ITIL® 4 Specialist training remains subject to accreditation by PeopleCert.

Certification

Material allowed None This is a ‘closed book’ exam. The ITIL 4: Acquiring and Managing Cloud Services publication should be used for study, but is NOT permitted to be used in the exam.
Exam duration
90 minutes 
Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
Number of marks
40 marks 
There are 40 questions, each worth 1 mark. There is no negative marking.
Provisional Pass mark
26 marks 
You will need to get 26 questions correct (65%) to pass the exam.
Level of thinking
Bloom’s levels 2 &3
“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, you need to show understanding of the concepts, methods and principles of the Acquiring and Managing Cloud Services module. For Bloom’s 3 questions, you need to demonstrate application of these concepts, methods and principles of the Acquiring and Managing Cloud Services module.
Question types
Standard classic, Negative, & List 
The questions are all ‘multiple choice’.
For the ‘standard classic’ questions, you have a question and four answer options.
‘Negative’ questions are ‘standard’ questions in which the stem is negatively worded.
For the ‘list’ questions, there is a list of four statements and you have to select two correct statements from the list.

Follow-up courses

ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 440 EUR without VAT

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