Certification
| Material allowed | None |
This is a ‘closed book’ exam. The ITIL 4: Acquiring and Managing Cloud Services publication should be used for study, but is NOT permitted to be used in the exam.
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| Exam duration | 90 minutes |
Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
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| Number of marks | 40 marks |
There are 40 questions, each worth 1 mark. There is no negative marking.
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| Provisional Pass mark | 26 marks |
You will need to get 26 questions correct (65%) to pass the exam.
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| Level of thinking |
Bloom’s levels 2 &3
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“Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, you need to show understanding of the concepts, methods and principles of the Acquiring and Managing Cloud Services module. For Bloom’s 3 questions, you need to demonstrate application of these concepts, methods and principles of the Acquiring and Managing Cloud Services module.
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| Question types |
Standard classic, Negative, & List
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The questions are all ‘multiple choice’.
For the ‘standard classic’ questions, you have a question and four answer options. ‘Negative’ questions are ‘standard’ questions in which the stem is negatively worded. For the ‘list’ questions, there is a list of four statements and you have to select two correct statements from the list. |
