Zscaler Certified TAC Associate – Private Access (ZCTA-PA)

Course code: ZCTAPA

This course is designed for helpdesk/support personnel and provides focused training on ZPA troubleshooting.
If you are taking ZCCA-PA, it is not necessary to take this course as the content is covered in the ZCCA-PA troubleshooting modules.

Purchasing one E-learning course grants one (1) user access to ALL Zscaler Online (eLearning) courses for one (1) year

and certified lecturers

recognized certifications

Wide range of technical
and soft skills courses

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Course dates

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Course structure

  • Introduction to Zscaler
  • Zscaler Support Overview
  • ZPA Troubleshooting Process
  • ZPA Troubleshooting Tools
  • Zscaler Private Access Fundamentals
  • Zscaler Support Engagement
  • ZPA Troubleshooting Problem Localization
  • ZPA Troubleshooting Common Issues
  • ZPA Browser Access Fundamentals
  • Zscaler Support Resources
  • ZPA Troubleshooting Problem Isolation
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