VMware Horizon 8: Virtual Desktop Troubleshooting

Course code: HVDT8

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.

830 EUR

1 004 EUR including VAT

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Course dates

Starting date: Individual

Type: Individual

Course duration: 2 days

Language: cz

Price without VAT: 830 EUR

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Starting date: Individual

Type: On Demand

Course duration: 2 days

Language: en

Price without VAT: 830 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
Individual Individual 2 days cz 830 EUR Register
Individual On Demand 2 days en 830 EUR Register
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Course description

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.

This course is also available in an On Demand format. For more information, select this link: VMware Horizon 8: Virtual Desktop Troubleshooting - On Demand.

Target group

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions.

Course structure

Course Introduction

  • Introductions and course logistics
  • Course objectives

Overview of Virtual Desktop Troubleshooting

  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem

Command-Line Tools and Backup Options

  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases

Troubleshooting Horizon Linked Clone Desktops

  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops

Troubleshooting Instant Clones

  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones

Windows Client

  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment

Ports and Protocols

  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems

Prerequisites

• VMware Horizon 8: Skills for Virtual Desktop Management

This course also requires knowledge of the following:
• Using VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
• Opening a virtual machine console on VMware vCenter Server® and accessing the guest operating system
• Configuring Active Directory services, including DNS, DHCP, and time synchronization
• Restricting user activities by implementing Group Policy objects
• Configuring Windows systems to enable Remote Desktop Connections
• Building an ODBC connection to an SQL Server database

Do you need advice or a tailor-made course?

daniel

Daniel Šťastný

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Follow-up courses

VMware Horizon 8: Skills for Virtual Desktop Management cz/sk en

Vendor: VMware

Area: Virtualization

Price from

1 130 EUR without VAT

VMware Horizon 8: Infrastructure Administration cz/sk en

Vendor: VMware

Area: Virtualization

Price from

750 EUR without VAT

VMware Horizon 8: Deploy and Manage cz/sk en

Vendor: VMware

Area: Virtualization

Price from

1 880 EUR without VAT

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