Using Splunk IT Service Intelligence

Course code: SPLUNKUITI

Learn to use Splunk IT Service Intelligence features, such as Service Analyzer, Notable Events Review, Glass Tables, Deep Dives, KPI Alerts and more.

To be successful, students should have a solid understanding of the following courses:

  • What is Splunk?
  • Intro to Splunk
  • Using Fields
  • Scheduling Reports and Alerts
  • Visualizations
  • Leveraging Lookups and Subsearches
  • Search Under the Hood
  • Introduction to Knowledge Objects
  • Enriching Data with Lookups
  • Introduction to Dashboards

Or the following legacy courses:

  • Splunk Fundamentals 1
  • Splunk Fundamentals 2
500 EUR

605 EUR including VAT

The earliest date from 07.10.2022

Selection of dates
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Course dates

Starting date: 07.10.2022

Type: Virtual

Course duration: 4 hours

Language: en

Price without VAT: 500 EUR

Register

Starting date: Individual

Type: Individual

Course duration: 3 hours

Language: en

Price without VAT: 500 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
07.10.2022 Virtual 4 hours en 500 EUR Register
Individual Individual 3 hours en 500 EUR Register
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Course structure

Module 1 – Introducing ITSI

  • Identify what ITSI does
  • Describe reasons for using ITSI
  • Examine the ITSI user interface

Module 2 – Visualizing Services with Glass Tables

  • Describe glass tables
  • Use glass tables
  • Design glass tables
  • Configure glass tables

Module 3 – Managing Notable Events

  • Define key notable events terms and their relationships
  • Describe examples of multi-KPI alerts
  • Describe the notable events workflow
  • Work with notable events

Module 4 – Investigating Issues with Deep Dives

  • Describe deep dive concepts and their relationships
  • Use default deep dives
  • Create and customize new custom deep dives
  • Add and configure swim lanes
  • Custom views
  • Describe effective workflows for troubleshooting

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