SMAX320 – SMAX administration for Suite Administrators

Course code: SMAX320B201905

This course covers how a suite administrator will use Service Management Automation X (SMAX) to perform administrative tasks related to Service Management automation in the Suite Administration application. SMAX is a new suite designed to simplify the way businesses manage their IT services and assets.

1 448 EUR

1 752 EUR including VAT

The earliest date from 08.07.2024

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Course dates

Starting date: 08.07.2024

Type: Virtual

Course duration: 2 days

Language: en

Price without VAT: 1 448 EUR

Register

Starting date: 07.10.2024

Type: Virtual

Course duration: 2 days

Language: en

Price without VAT: 1 448 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 2 days

Language: en/cz

Price without VAT: 1 448 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
08.07.2024 Virtual 2 days en 1 448 EUR Register
07.10.2024 Virtual 2 days en 1 448 EUR Register
Upon request In-person/Virtual 2 days en/cz 1 448 EUR Register
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Target group

This course is intended for Suite Administrators.

Course structure

Upon successful completion of this course, you should be able to:

  • Describe suite administration
  • Configure a mail server
  • Create a customer
  • Create and edit an account
  • Add a user to the account
  • Create a trial license
  • Create a license pool and add a license to the pool
  • Create a tenant, assign a license, and deploy the tenant
  • Export and import the tenants
  • Clone a tenant
  • Setup a multi-tenant environment
  • Configure LW-SSO and view LDAP settings
  • Manage Smart Analytics at the suite level
  • Set intervals for IDOL based search and define License Expiration Notification

Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

  • Familiarity with different roles in an IT service management environment
  • Familiarity with different flavors of the user interfaces provided by SMAX
  • Familiarity with different versions of the SMAX available

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Follow-up courses

SMAX310 – SMAX administration for Tenant Administrators en en/cz

Vendor: Micro Focus

Area: Project Management / Software

Price from

3 860 EUR without VAT

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