Operations Manager i 10.x for Operators

Course code: OMI110

Operations Manager i (OMi) is the core component of the Operations Bridge solution. This two-day, entry-level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Manager i (OMi), the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi.

920 EUR

1 113 EUR including VAT

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daniel
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Course dates

Starting date: Individual

Type: Individual

Course duration: 2 days

Language: en

Price without VAT: 920 EUR

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Starting
date
Place
Type Course
duration
Language Price without VAT
Individual Individual 2 days en 920 EUR Register
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Course description

Operations Manager i (OMi) is the core component of the Operations Bridge solution. This two-day, entry-level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Manager i (OMi), the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi. The course covers specific procedures necessary to own and act on events received by OMi. This course includes hands-on labs that use version 10.11 of the OMi software.

Target group

This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of OMi. Infrastructure architects/analysts

Course structure

Upon successful completion of this course, you should be able to:

  • Use OMi to effectively identify, prioritize, and resolve events
  • Create event dashboards to meet the information needs of specific users
  • Describe Configuration Item (CI) resolution and correlation
  • Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OMi
  • Create and use OMi performance dashboards
  • Create and use OMi tools
  • Explain how HIs, KPIs, and Event Type Indicators (ETIs) are used to determine health
  • Explain how the different indicator types relate to each other and affect each other
  • Describe how CI health is presented using indicators

Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

  • IT operations principles and practices
  • Systems and network administration
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices

Do you need advice or a tailor-made course?

daniel

Daniel Šťastný

product support

Follow-up courses

Operations Manager i 10.x Essentials en

Vendor: Micro Focus

Area: Monitoring

Price from

2 300 EUR without VAT

Operations Manager i Software 10.x Advanced en

Vendor: Micro Focus

Area: Monitoring

Price from

2 300 EUR without VAT

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