MS-721T00: Plan, configure, and manage collaboration communications systems with Microsoft Teams

Course code: NP453

The MS-721T00: Collaboration Communications Systems Engineer course is designed for professionals responsible for designing, configuring, and managing modern communication solutions using Microsoft Teams. This course provides hands-on skills in integrating voice and telephony systems, managing Teams Phone, and implementing Teams Rooms and Direct Routing. Learners will gain a deep understanding of advanced calling features, voice routing, and network optimization. Ideal for communications engineers and administrators, this course helps participants prepare for real-world enterprise deployments and the Microsoft certification exam, ensuring they can deliver reliable, secure, and high-quality communication experiences through Microsoft Teams.

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Course dates

Starting date: Upon request

Guaranteed

Type: Self-paced

Course duration: 32 hours

Language: en

Price without VAT: 285 EUR

Register

Starting date: Upon request

Guaranteed

Type: Self-paced

Course duration: 32 hours

Language: en

Price without VAT: 75 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
G Upon request Self-paced 32 hours en 285 EUR Register
G Upon request Self-paced 32 hours en 75 EUR Register
G Guaranteed course

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Course description

Configure Direct Routing and Session Border Controllers

Enable external calling with Teams using certified SBCs.

Deploy and Manage Microsoft Teams Rooms Effectively

Install, configure, and support Teams Rooms across your organization.

Optimize Call Quality and Network Performance Monitoring

Use analytics tools to improve calls and connectivity.

Secure and Troubleshoot Teams Communication Systems

Apply security controls and resolve communication system issues.

Course structure

Lesson 1 MS-721 Plan and design Teams collaboration communications systems

Module 1.1 Introduction to Teams meetings and calling

Module 1.2 Plan for Teams Phone

Module 1.3 Plan for Microsoft Teams Rooms and shared meeting spaces

Module 1.4 Plan and optimize network performance for Teams media

Module 1.5 Configure and deploy Teams Phone

Module 1.6 Configure and deploy Teams Phone with Direct Routing

Module 1.7 Extend Teams Phone with additional services

Lesson 2 MS-721 Manage Teams collaboration communications systems

Module 2.1 Manage meetings and events experiences

Module 2.2 Guided project – Create and assign Teams policies to meet business requirements in Microsoft Teams

Module 2.3 Configure and manage voice users

Module 2.4 Configure auto attendants and call queues

Module 2.5 Configure, deploy, and manage Teams devices

Module 2.6 Guided project – Prepare meeting room experiences

Module 2.7 Monitor and troubleshoot Teams collaboration communications systems

Module 2.8 Configure BYOD spaces and bookable desks

Prerequisites

  • A solid understanding of Microsoft Teams architecture
  • Experience with Teams administration and PowerShell
  • Familiarity with networking, identity, and licensing in Microsoft 365
  • Completion of MS-700 is highly recommended

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