Course structure
Lesson 1: Work with real-time features in Dynamics 365 Customer Insights - Journeys
Module 1.1: Create emails in Dynamics 365 Customer Insights – Journeys
Module 1.2: Create text messages and push notifications in Dynamics 365 Customer Insights – Journeys
Module 1.3: Create forms in Dynamics 365 Customer Insights – Journeys
Module 1.4: Manage consent in Dynamics 365 Customer Insights – Journeys
Module 1.5: Build journeys with Dynamics 365 Customer Insights – Journeys
Module 1.6: Manage leads and scoring in Customer Insights – Journeys
Module 1.7: Extend real-time marketing capabilities within Dynamics 365 Customer Insights – Journeys
Lesson 2: Unlock customer intent with Dynamics 365 Customer Insights - Data
Module 2.1: Get started with Dynamics 365 Customer Insights – Data
Module 2.2: Ingest data into Customer Insights – Data
Module 2.3: Create a unified customer profile in Dynamics 365 Customer Insights – Data
Module 2.4: Work with Dynamics 365 Customer Insights – Data
Module 2.5: Data enrichment in Dynamics 365 Customer Insights – Data
Module 2.6: Predictions in Dynamics 365 Customer Insights – Data
Module 2.7: Manage external connections with Customer Insights – Data
Module 2.8: Configure and administer Customer Insights – Data
