Target group
This course is highly recommended for employees and organizations requiring a standardized approach to problem solving for the purpose of continuous improvement in Quality Management.
Course structure
Introduction to Six Sigma
1. History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
2. Evolution of Six Sigma
3. Dening Six Sigma –
philosophy and objectives
4. Overview of Six Sigma DMAIC process
Stakeholders & Setting up a Six Sigma Project
1. Identifying and Documenting stakeholder requirements
2. Project Selection Criteria
3. Project Planning
4. Managing Team Dynamics
5. Important project management & planning tools
Six Sigma Methodology – Dene
1. Inputs – Need for six sigma project, Executive management sponsorship, core team identified
2. Tools
3. Outputs
Six Sigma Methodology – Measure
1. Objectives of Measure Phase
2. Inputs – the outputs of the Dene phase
3. Tools
4. Outputs
Six Sigma Methodology – Analyze
1. Objectives of Analyze Phase
2. Inputs – outputs of the Measure phase
3. Tools
4. Outputs
Six Sigma Methodology – Improve
1. Objectives of Improve Phase
2. Inputs – outputs of the Analyze phase
3. Tools
4. Outputs
Six Sigma Methodology – Control
1. Objectives of Control Phase
2. Inputs – outputs of the Improve phase
3. Tools
4. Outputs
Lean
1. A Value Stream Map
2. Lean is Speed
3. Total Supply Chain
4. Lean Six Sigma Logistics
Case Study
1. Case Study Part 1
2. Case Study Part 2
3. Case Study Part 3
