Certification
| Materials allowed | None | This is a ‘closed book’ exam. The ITIL 4: Sustainability in Digital & IT publication should be used for study, but are NOT permitted to be used in the exam. |
| Exam duration | 60 minutes | Candidates taking the exam in a language that is not their native or working language are allowed 25% extra time, i.e. 75 minutes in total. |
| Number of marks | 35 marks | There are 35 questions, each worth 1 mark. There is no negative marking. |
| Pass mark | 23 marks | Candidates need to get 23 questions correct (65%) to pass the exam. |
| Level of thinking | Bloom’s levels 2 &3 | “Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of sustainability. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of Sustainability. |
| Question types | Standard classic, Negative, & List | The questions are all ‘multiple choice’. For the ‘standard classic’ questions, candidates have a question and four answer options. ‘Negative’ questions are ‘standard’ question in which the stem is negatively worded. For the ‘list’ questions, there is a list of four statements and candidates have to select two correct statements from the list. |
