ITIL Specialist: Sustainability in Digital & IT exam

Course code: EXITILSSDIT

This is an official certification exam from AXELOS and its examination institute PeopleCert. ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Exam Structure

  • 35 questions
  • Multiple choice
  • 60 minutes’ duration
  • Closed book
  • Four practical assignments.

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

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Certification

Materials allowed None This is a ‘closed book’ exam. The ITIL 4: Sustainability in Digital & IT publication should be used for study, but are NOT permitted to be used in the exam.
Exam duration 60 minutes Candidates taking the exam in a language that is not their native or working language are allowed 25% extra time, i.e. 75 minutes in total.
Number of marks 35 marks There are 35 questions, each worth 1 mark. There is no negative marking.
Pass mark 23 marks Candidates need to get 23 questions correct (65%) to pass the exam.
Level of thinking Bloom’s levels 2 &3 “Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of sustainability. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of Sustainability.
Question types Standard classic, Negative, & List The questions are all ‘multiple choice’.
For the ‘standard classic’ questions, candidates have a question and four answer options.
‘Negative’ questions are ‘standard’ question in which the stem is negatively worded.
For the ‘list’ questions, there is a list of four statements and candidates have to select two correct statements from the list.
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