Course code: ITILF5
The course is made up of lectures and practical assignments, which provide an interactive learning experience. This results in good awareness and comprehension of the main aspects of ITIL. The course prepares attendees for the ITIL 5 Foundation Certificate examination.
Price of the certification exam is included in the price of the course.
Professional
and certified lecturers
Internationally
recognized certifications
Wide range of technical
and soft skills courses
Great customer
service
Making courses
exactly to measure your needs
Starting date: 09.11.2026
Guaranteed
Place : Praha
Type: In-person
Course duration: 3 days
Language: cz/sk
Price without VAT: 1 000 EUR
Starting date: 30.11.2026
Guaranteed
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 14.12.2026
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 18.01.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 22.02.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 22.03.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 26.04.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 24.05.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 21.06.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 26.07.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 23.08.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 20.09.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 18.10.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 22.11.2027
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: 26.01.2028
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
Starting date: Upon request
Guaranteed
Type: E-learning
Course duration: 365 days
Language: en
Price without VAT: 700 EUR
Starting date: Upon request
Type: In-person/Virtual
Course duration: 3 days
Language: en/cz
Price without VAT: 1 000 EUR Akční cena
| Starting date |
Place |
Type | Course duration |
Language | Price without VAT | |||
|---|---|---|---|---|---|---|---|---|
| G | 09.11.2026 | Praha | In-person | 3 days | cz/sk | 1 000 EUR | ||
| G | 30.11.2026 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | |
| 14.12.2026 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 18.01.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 22.02.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 22.03.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 26.04.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 24.05.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 21.06.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 26.07.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 23.08.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 20.09.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 18.10.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 22.11.2027 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| 26.01.2028 | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| G | Upon request | E-learning | 365 days | en | 700 EUR | Register | ||
| Upon request | In-person/Virtual | 3 days | en/cz | A | 1 000 EUR | Register | ||
| G | Guaranteed course | |||||||
| A | Akční cena | |||||||
ITIL 5 Foundation provides the building blocks of ITIL (Version 5) and is the first step in the ITIL learning journey.
It is designed as an introduction to ITIL, enabling candidates to view digital product and service management through a complete lifecycle model for the creation, delivery, and continual improvement of digital-enabled products and services in the AI era.
ITIL 5 Foundation is suitable for organizations and professionals who are starting their ITIL journey and looking to create value with digital products and services.
Digital product and service management concepts
Understand the core concepts behind modern digital products and services, including value creation, continual improvement, and how products and services are managed across their lifecycle.
Value co-creation
Discover how value is co-created through collaboration between service providers, consumers, and stakeholders, while weighing outcomes, costs, risks, experience and sustainability.
The dimensions of product and service management
Delve into the four dimensions, Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic approach to digital product and service management.
ITIL Value System
Gain an understanding of the ITIL Value System and how it brings together guiding principles, governance, value chain activities, management practices, and continual improvement.
The ITIL Guiding Principles
Learn how to apply the framework’s guiding principles to make better decisions, collaborate more effectively, and adapt ITIL practices to real-world digital environments.
The product and service lifecycle
Develop a solid understanding of the purpose of each product and service lifecycle management activity; from discovery and design to operation, delivery and support; and how they work together to create value.
ITIL’s management practices
Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working across organizations.
Continual improvement
Learn how continual improvement is embedded within ITIL. Cover the continual improvement model’s step-by-step approach and see how it supports long-term organizational success.
Value Stream Mapping and Management
Understand how to identify, map, and manage value streams to improve flow, visibility, and outcomes across digital products and services.
Lifecycle thinking
Embrace a ‘lifecycle mindset’ to make smarter decisions, anticipate changes, reduce technical debt, improve service continuity, and keep teams aligned while leaving silo mentality behind.
Collaborative, value-focused working
Strengthen collaboration across roles and teams by aligning with modern, team-based delivery and focusing on shared outcomes, transparency, end-to-end value streams, and value co-creation.
Continuous improvement mindset
Build practical skills to embed continual improvement into everyday work, foster a growth mindset, and swiftly adapt to change in fast-paced digital environments.
Experience and knowledge of IT computing environments are useful but not essential.
ITIL (Version 5) certificates will be issued with a three-year renewal date.
