ITIL® 4 Specialist: High Velocity IT + exam and retake

Course code: ITIL4HVITR

ITIL 4 Specialist: High-velocity IT is for practitioners in IT and service management who work in organizations that are adopting Lean, Agile, resilient, and continuous approaches to help them become more digitally enabled. These practitioners are familiar with traditional concepts and practices and now want to contribute in environments that demand more from digital technology.

Price of exam+retake is included in the price of the course.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

1 240 EUR

1 500 EUR including VAT

The earliest date from 10.10.2022

Selection of dates
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Course dates

Starting date: 10.10.2022

Type: Virtual

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

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Starting date: 10.10.2022

Place : Praha

Type: In-person

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

Register

Starting date: 17.10.2022

Place : Praha

Type: In-person

Course duration: 3 days

Language: en

Price without VAT: 1 240 EUR

Register

Starting date: 07.11.2022

Type: Virtual

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

Register

Starting date: 20.12.2022

Place : Praha

Type: In-person

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

Register

Starting date: 20.12.2022

Type: Virtual

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

Register

Starting date: 27.12.2022

Type: Virtual

Course duration: 3 days

Language: en

Price without VAT: 1 240 EUR

Register

Starting date: 27.12.2022

Place : Praha

Type: In-person

Course duration: 3 days

Language: en

Price without VAT: 1 240 EUR

Register

Starting date: Individual

Type: Individual

Course duration: 3 days

Language: cz

Price without VAT: 1 240 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
10.10.2022 Virtual 3 days cz 1 240 EUR Register
10.10.2022 Praha In-person 3 days cz 1 240 EUR Register
17.10.2022 Praha In-person 3 days en 1 240 EUR Register
07.11.2022 Virtual 3 days cz 1 240 EUR Register
20.12.2022 Praha In-person 3 days cz 1 240 EUR Register
20.12.2022 Virtual 3 days cz 1 240 EUR Register
27.12.2022 Virtual 3 days en 1 240 EUR Register
27.12.2022 Praha In-person 3 days en 1 240 EUR Register
Individual Individual 3 days cz 1 240 EUR Register
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Course description

The ITIL4 Specialist High Velocity IT training course module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations.

This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products & services to obtain maximum value.

The ITIL Specialist High Velocity IT course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

Target group

  • Individuals continuing their journey in service management
  • ITSM managers and aspiring ITSM managers
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery

Course structure

This course explores the ways in which digital organizations and digital operating models function in high velocity environments.

Attendees acquire an understanding of:

  • How aspiring organizations can operate in a similar way to successful digitally-native organizations
  • The use of working practices such as Agile and Lean
  • The use of technical practices and technologies such as Cloud, Automation, and Automatic Testing
  • How to focus on rapid delivery of products and services to obtain maximum value

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

Prerequisites

Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Direct, Plan and Improve.

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Certification

Material allowed
None 
This is a ‘closed book’ exam. The ITIL 4: Direct, Plan and Improve publication and the ITIL Practices Guidance documentation should be used for study, but is NOT permitted to be used in the exam.
Exam duration
90 minutes 
Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
Number of marks
40 marks 
There are 40 questions, each worth 1 mark. There is no negative marking.
Provisional Pass mark
28 marks 
You will need to get 28 questions correct (70%) to pass the exam.
Level of thinking
Bloom’s levels 2 &3 
‘Bloom’s level’ describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of DSV. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of DSV, as well as information from the related practices.
Question types
Standard classic, negative, & list
The questions are all ‘multiple choice’.
‘Standard’ questions have a question and four answer options.
‘Negative’ questions are ‘standard’ questions in which the question stem is negatively worded.
‘List’ questions provide a list of four statements and candidates have to select two correct statements from the list.

Follow-up courses

ITIL® 4 Specialist: High Velocity IT + exam cz/sk en

Vendor: ITIL®

Area: IT Service Management

Price from

1 160 EUR without VAT

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