ITIL® 4 Specialist: High Velocity IT + exam and retake

Course code: ITIL4HVITR

ITIL 4 Specialist: High-velocity IT is for practitioners in IT and service management who work in organizations that are adopting Lean, Agile, resilient, and continuous approaches to help them become more digitally enabled. These practitioners are familiar with traditional concepts and practices and now want to contribute in environments that demand more from digital technology.

Price of exam+retake is included in the price of the course.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

1 515 EUR

1 833 EUR including VAT

The earliest date from 02.12.2024

Selection of dates

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Course dates
Course description
Target group
Course structure
Prerequisites
Certification

Course dates

Starting date: 02.12.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 10.02.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 28.04.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 09.06.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 25.08.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 13.10.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: 15.12.2025

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 515 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	02.12.2024		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	10.02.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	28.04.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	09.06.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	25.08.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	13.10.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	15.12.2025		In-person/Virtual	3 days	en/cz	1 515 EUR	Register

	Upon request		In-person/Virtual	3 days	en/cz	1 515 EUR	Register
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Course description

The ITIL4 Specialist High Velocity IT training course module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations.

This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products & services to obtain maximum value.

The ITIL Specialist High Velocity IT course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

Target group

Individuals continuing their journey in service management
ITSM managers and aspiring ITSM managers
ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery

Course structure

This course explores the ways in which digital organizations and digital operating models function in high velocity environments.

Attendees acquire an understanding of:

How aspiring organizations can operate in a similar way to successful digitally-native organizations
The use of working practices such as Agile and Lean
The use of technical practices and technologies such as Cloud, Automation, and Automatic Testing
How to focus on rapid delivery of products and services to obtain maximum value

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

Prerequisites

Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Direct, Plan and Improve.

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Certification

Material allowed	None	This is a ‘closed book’ exam. The ITIL 4: Direct, Plan and Improve publication and the ITIL Practices Guidance documentation should be used for study, but is NOT permitted to be used in the exam.
Exam duration	90 minutes	Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
Number of marks	40 marks	There are 40 questions, each worth 1 mark. There is no negative marking.
Provisional Pass mark	28 marks	You will need to get 28 questions correct (70%) to pass the exam.
Level of thinking	Bloom’s levels 2 &3	‘Bloom’s level’ describes the type of thinking needed to answer the question. For Bloom’s 2 questions, candidates need to show understanding of the concepts, methods and principles of DSV. For Bloom’s 3 questions, candidates need to demonstrate application of these concepts, methods and principles of DSV, as well as information from the related practices.
Question types	Standard classic, negative, & list	The questions are all ‘multiple choice’. ‘Standard’ questions have a question and four answer options. ‘Negative’ questions are ‘standard’ questions in which the question stem is negatively worded. ‘List’ questions provide a list of four statements and candidates have to select two correct statements from the list.

Follow-up courses

ITIL® 4 Specialist: High Velocity IT + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 440 EUR without VAT