ITIL® 4 Specialist: Collaborate, Assure and Improve + exam and retake

Course code: ITILSPECCAIR

This combined practice module covers the key concepts of five ITIL practices:

  • Relationship Management,
  • Supplier Management,
  • Service Level Management,
  • Continual Improvement
  • Information Security Management.

Price of the certification exam and retake are included in the price of the course.

To achieve the ITIL 4 Practice Manager designation, you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module, or you will need to have completed the 3-day bundled or combined module plus the ITIL Specialist: Create, Deliver and Support module.

1 575 EUR

1 906 EUR including VAT

The earliest date from 17.06.2024

Selection of dates
onas
Do you have a question?
+420 731 175 867 edu@edutrainings.cz

Professional
and certified lecturers

Internationally
recognized certifications

Wide range of technical
and soft skills courses

Great customer
service

Making courses
exactly to measure your needs

Course dates

Starting date: 17.06.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 575 EUR

Register

Starting date: 19.08.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 575 EUR

Register

Starting date: 21.10.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 575 EUR

Register

Starting date: 16.12.2024

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 575 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 575 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
17.06.2024 In-person/Virtual 3 days en/cz 1 575 EUR Register
19.08.2024 In-person/Virtual 3 days en/cz 1 575 EUR Register
21.10.2024 In-person/Virtual 3 days en/cz 1 575 EUR Register
16.12.2024 In-person/Virtual 3 days en/cz 1 575 EUR Register
Upon request In-person/Virtual 3 days en/cz 1 575 EUR Register
G Guaranteed course

Didn't find a suitable date?

Write to us about listing an alternative tailor-made date.

Contact

Course description

This 3-day combined practice course is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams.

Target group

The ITIL 4 Specialist: Collaborate, Assure and Improve combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximizing value from these practices.

.

Course structure

This course will help you to:

  • Define the key concepts, principles, value and challenges of ITIL 4’s five management practices
  • Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
  • Integrate the practices in the organisation’s value streams
  • Understand the interfaces and synergies across these five practices
  • Apply metrics and practice success factors to improve performance
  • Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

Prerequisites

ITIL® 4 Foundation + exam is a pre-requisite for studying Collaborate, Assure and Improve.

Do you need advice or a tailor-made course?

onas

product support

Certification

  • 60 questions
  • Multiple choice
  • 39 out of 60 marks required to pass (65%)
  • 90 minutes
  • Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

Follow-up courses

ITIL® 4 Foundation + exam and retake en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 160 EUR without VAT

ComGate payment gateway MasterCard Logo Visa logo