ITIL® 4 Practitioner: Supplier Management + exam and retake

Course code: ITILPRACSMR

The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.

There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.

Price of the certification exam and retake is included in the price of the course.

605 EUR

732 EUR including VAT

The earliest date from 27.01.2025

Selection of dates

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+420 731 175 867 edu@edutrainings.cz

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Course dates

Starting date: 27.01.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: 31.03.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: 26.05.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: 21.07.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: 29.09.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: 24.11.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 605 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	27.01.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	31.03.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	26.05.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	21.07.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	29.09.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	24.11.2025		In-person/Virtual	1 day	en/cz	605 EUR	Register

	Upon request		In-person/Virtual	1 day	en/cz	605 EUR	Register
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Course description

This module focuses on how to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality products and services. This includes creating an optimised sourcing strategy, as well as closer, more collaborative relationships with key suppliers to uncover and realise new value and reduce the risk of failure.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL 4 Practitioner: Supplier Management practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Supplier Management practice in their everyday work.

Course structure

This course will help you to:
- Ensure the effective use of third-party services by establishing a common approach to sourcing strategy and managing supplier relationships
- Maintain a single point of control on active and planned supplier contracts and services
- Define strategies for the use of suppliers’ and partners’ services, to evaluate and select suppliers, and to ensure that consumed services meet or exceed agreed service levels, the cost of the consumed services is optimal, and associated risks are understood and controlled
- Improve customer satisfaction and loyalty
- Measure, assess and develop the Supplier Management practice capability in their organisation by using the ITIL Maturity Model.

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.

Prerequisites

ITIL® 4 Foundation + exam is a prerequisite for studying Supplier Management.

Do you need advice or a tailor-made course?

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+420 731 175 867

edu@edutrainings.cz

Certification

20 questions
Multiple choice
13 out of 20 marks required to pass (65%)
30 minutes
Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

Follow-up courses

ITIL® 4 Foundation + exam and retake en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 160 EUR without VAT