ITIL® 4 Practitioner: Service Configuration Management + exam

Course code: ITILPRACSCM

The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.

There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.

Price of the certification exam is included in the price of the course.

550 EUR

666 EUR including VAT

The earliest date from 17.06.2024

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Course dates

Starting date: 17.06.2024

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Register

Starting date: 19.08.2024

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Register

Starting date: 21.10.2024

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Register

Starting date: 16.12.2024

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
17.06.2024 In-person/Virtual 1 day en/cz 550 EUR Register
19.08.2024 In-person/Virtual 1 day en/cz 550 EUR Register
21.10.2024 In-person/Virtual 1 day en/cz 550 EUR Register
16.12.2024 In-person/Virtual 1 day en/cz 550 EUR Register
Upon request In-person/Virtual 1 day en/cz 550 EUR Register
G Guaranteed course

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Course description

This module ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where needed. This includes information on how configuration items are configured and the relationships between them.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


Target group

The ITIL 4 Practitioner: Service Configuration Management practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value from the Service Configuration Management practice area. 


Course structure

This course will help you to:

  • Collect and manage configuration items (CIs) which typically include hardware, software, networks, buildings, suppliers, products and services
  • Efficiently provide useful configuration information to the organisation, ensuring that the costs of obtaining and maintaining it are continually optimised
  • Improve risk management
  • Manage the capacity, availability and security of IT services and components
  • Measure, assess and develop the Service Configuration Management practice capability in your organisation by using the ITIL Maturity Model

Prerequisites

ITIL® 4 Foundation + exam is a prerequisite for studying Service Configuration Management.

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Certification

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

Follow-up courses

ITIL® 4 Foundation + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 090 EUR without VAT

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