ITIL® 4 Practitioner: Service Configuration Management + exam and retake

Course code: ITILPRACSCMR

The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.

There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.

Price of the certification exam and retake is included in the price of the course.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. IASSC Lean™ is a trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Akční cena

370 EUR

448 EUR including VAT

The earliest date from 29.01.2027

Selection of dates

Do you have a question?

+420 731 175 867 edu@edutrainings.cz

Professional
and certified lecturers

Internationally
recognized certifications

Wide range of technical
and soft skills courses

View soft skills courses

Great customer
service

Making courses
exactly to measure your needs

Course dates
Course description
Target group
Course structure
Prerequisites
Certification
Follow-up courses

Course dates

Starting date: 29.01.2027

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 558 EUR Akční cena

Starting date: 26.11.2027

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 558 EUR Akční cena

Starting date: 04.02.2028

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 558 EUR Akční cena

Starting date: Upon request

Guaranteed

Type: E-learning

Course duration: 365 days

Language: en

Price without VAT: 370 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 558 EUR Akční cena

	Starting date	Type	Course duration	Language		Price without VAT
	29.01.2027	In-person/Virtual	1 day	en/cz	A	558 EUR	Register

	26.11.2027	In-person/Virtual	1 day	en/cz	A	558 EUR	Register

	04.02.2028	In-person/Virtual	1 day	en/cz	A	558 EUR	Register

G	Upon request	E-learning	365 days	en		370 EUR	Register

	Upon request	In-person/Virtual	1 day	en/cz	A	558 EUR	Register
G	Guaranteed course
A	Akční cena

Didn't find a suitable date?

Write to us about listing an alternative tailor-made date.

Contact

Course description

This module ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where needed. This includes information on how configuration items are configured and the relationships between them.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL 4 Practitioner: Service Configuration Management practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value from the Service Configuration Management practice area.

Course structure

This course will help you to:

Collect and manage configuration items (CIs) which typically include hardware, software, networks, buildings, suppliers, products and services
Efficiently provide useful configuration information to the organisation, ensuring that the costs of obtaining and maintaining it are continually optimised
Improve risk management
Manage the capacity, availability and security of IT services and components
Measure, assess and develop the Service Configuration Management practice capability in your organisation by using the ITIL Maturity Model

Retake

With the retake if an unsuccessful outcome occurs for your initial exam, then the re-sit option it is enabled. When your official exam results become available, you are notified by e-mail to schedule your re-sit exam. It will be conducted through online proctoring offering you flexibility to take it from your home or office, at the time of your convenience. You have up to 6 months to prepare and take your re-sit exam from the date of your initial exam.