ITIL® 4 Practitioner: Continual Improvement + exam

Course code: ITILPRACCI

The latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.

A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.

There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.

Price of the certification exam is included in the price of the course.

550 EUR

666 EUR including VAT

The earliest date from 04.02.2025

Selection of dates

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+420 731 175 867 edu@edutrainings.cz

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Course dates
Course description
Target group
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Prerequisites
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Course dates

Starting date: 04.02.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 28.04.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 30.06.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 25.08.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 27.10.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: 01.12.2025

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

Starting date: Upon request

Type: In-person/Virtual

Course duration: 1 day

Language: en/cz

Price without VAT: 550 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	04.02.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	28.04.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	30.06.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	25.08.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	27.10.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	01.12.2025		In-person/Virtual	1 day	en/cz	550 EUR	Register

	Upon request		In-person/Virtual	1 day	en/cz	550 EUR	Register
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Course description

The purpose of this practice is to align the organization’s services with changing business needs through the ongoing improvement of products, services, practices or any element involved in the management of products and services.

EDU Trainings is the official ITIL® Accredited Training Organization (ATO). PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target group

The ITIL 4 Practitioner: Continual Improvement practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Continual Improvement practice in their everyday work. 

Course structure

This course will help you to:

Adapt to changing business needs and circumstances, and maintain and increase the value generated by their service value system (SVS)
Enhance product and service quality, reliability and responsiveness
Improve their overall capabilities to deliver and manage services efficiently
Develop an organisational culture of engagement, empowerment and innovation
Measure, assess and develop the Continual Improvement practice capability in their organisation by using the ITIL Maturity Model.

Prerequisites

ITIL® 4 Foundation + exam is a prerequisite for studying Continual Improvement.

Do you need advice or a tailor-made course?

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+420 731 175 867

edu@edutrainings.cz

Certification

20 questions
Multiple choice
13 out of 20 marks required to pass (65%)
30 minutes
Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

Follow-up courses

ITIL® 4 Foundation + exam en/cz

Vendor: ITIL®

Area: IT Service Management

Price from

1 090 EUR without VAT

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