ISTQB® Certified Tester Expert Level: Test Management – Operational Test Management (CTEL-TM-OTM)

Course code: ICTELTMOTM

The ISTQB Expert Level Test Management certification (Managing Testing, Testers, and Test Stakeholders) consists of 3 parts: Strategic Test Management, Operational Test Management, and Managing the Test Team. This training program focuses on the Operational Test Management module and provides test managers with expert skills in managing test management within an enterprise, project, or program. It is ideal for test managers preparing for certification.

The exam is not included in the training fee.

Course dates

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 2 260 EUR

	Starting date	Place	Type	Course duration	Language	Price without VAT
	Upon request		In-person/Virtual	3 days	en/cz	2 260 EUR	Register
G	Guaranteed course

Starting
date

Place

Type

Course
duration

Language

Price without VAT

Upon request

In-person/Virtual

3 days

en/cz

2 260 EUR

Guaranteed course

Course description

In November 2002, the International Software Testing Qualification Board (ISTQB) was founded with the aim of establishing further internationalization and harmonization of the certification program in software testing. Since then, a fully recognized and globally harmonized ISTQB certification scheme has been established. The ISTQB certification program is divided into three levels:

Foundation Certificate
Advanced Certificate
Expert Certificate

At the Expert level, you can develop your skills in various directions. One of these is Test Management. This level consists of three modules: Strategic Test Management, Operational Test Management, and Managing the Test Team. Anyone who successfully completes all modules may consider themselves an expert and may officially use the title Certified Tester Expert Level (CTEL).

While the Foundation and Advanced levels focus on knowledge, comprehension, application, and analysis, the Expert level is focused on evaluation and creation. You attend two days of training and also complete workplace assignments based on your own case. This allows you to immediately apply the theory in practice.

Target group

The program is recommended for you if you have reached an “advanced” level in your career and want to further develop your expertise in the field of test management.

This program is intended for those who want to become an expert.

A test expert is a person with broad knowledge of testing in general, as well as expertise in a specific area. By expertise we mean knowledge, experience, and skills that enable you to manage or influence a project or organization in the design, implementation, and execution of testing processes. In daily practice, you work as a test manager or consultant.

Course structure

Managing External Relationships

Types of external relationships
Contractual issues
Communication strategies
Integration from external sources
Quality assurance

Creating and building relationships

Project delivery management fundamentals

Project delivery management tasks
Project risk management

Test project evaluation and reporting

Tracking information
Evaluating and using information – internal reporting
Sharing information – external reporting
Test results reporting and interpretation
Statistical quality control techniques

Release considerations

Evaluating effectiveness and efficiency

Effectiveness, efficiency and satisfaction metrics for the test process
Project retrospectives

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ISTQB® Certified Tester Expert Level: Test Management – Operational Test Management (CTEL-TM-OTM)

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