Course code: CITO
CITO® is the first level in the EPI IT Training Framework©. CITO® is a 2-day course designed to teach the competencies required of the modern IT professional working at the operations level in IT. Also known as the IT engineer’s course, CITO® candidates will become instantly productive having gained knowledge and understanding of the demands in today’s IT infrastructures. Theirimproved capabilities will deliver immediate results, increasing efficiency and significantly reducing the margin of error.
CITO® is aligned with the latest European e-Competence (e-CF) Framework – addressing proficiency levels 1 and 2 (Associate & Professional). In 2016, the e-CF became a European standard and was published officially as the European Norm EN 16234-1.
This course is also available in TOD format. If you would like to know more about TOD courses and components of the TOD package please click here
Professional
and certified lecturers
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recognized certifications
Wide range of technical
and soft skills courses
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service
Making courses
exactly to measure your needs
Starting date: Upon request
Type: TOD
Course duration: 365 days
Language: en
Price without VAT: 380 EUR
Starting date: Upon request
Type: Exam
Course duration: 1 hour
Language: en
Price without VAT: 200 EUR
| Starting date |
Place |
Type | Course duration |
Language | Price without VAT | ||
|---|---|---|---|---|---|---|---|
| Upon request | TOD | 365 days | en | 380 EUR | Register | ||
| Upon request | Exam | 1 hour | en | 200 EUR | Register | ||
| G | Guaranteed course | ||||||
System administrators/engineers, service desk operators/agents, network administrators/engineers, software developers/engineers, account managers.
This course is most suited for aspiring and existing IT professionals from entry level up to two years of actual working experience in IT, with basic knowledge of (operating) systems, network and/or applications, and service desk operations. It is also suited for people who are changing careers and entering the IT professional world.
IT Strategy
IT Organization
Vendor
Project Management
Applications
System Administration
Documentation
Service Management
Risk
Information Security
Technology Trends
Quality
Attendees passing the exam will be awarded the internationally accredited and recognized ‘Certified IT Operator’ certificate (CITO®).
CITO® is globally accredited by EXIN, a fully independent exam and certification institute.
The CITO® certificate is valid for 3 years, after which recertification is required.
Exam: Certified IT Operator (CITO®)
The CITO® exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 26 correct answers to pass the exam.
