AI+ Microsoft 365 Copilot Marketing Specialty™

Course code: AP0920

Price of the certification exam is included in the price of the course.

Master AI-Enhanced Marketing Excellence with Microsoft 365 Copilot

AI-Powered Marketing Strategy: Learn to align AI-driven marketing initiatives with organizational goals, optimizing customer engagement and maximizing business value across marketing campaigns.
Predictive Content Creation & Campaign Design: Leverage machine learning and AI tools to predict content trends, optimize messaging, and streamline campaign scheduling for improved delivery and results.
AI-Driven Marketing Resource Optimization: Utilize AI to match skills, forecast content needs, and balance workloads, improving productivity, reducing costs, and preventing burnout within marketing teams.
Proactive Customer Insights & Risk Management: Implement AI-powered sentiment analysis and predictive risk detection to identify potential issues in real-time, enhance customer interactions, and strengthen marketing governance.
Intelligent Analytics & Decision Support: Build AI-driven marketing dashboards, perform real-time market trend analysis, and automate campaign performance summaries to generate actionable insights from raw marketing data.

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Course dates

Starting date: Upon request

Type: Self-paced

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Language: en

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Course description

AI-Powered Marketing Leadership:

Lead marketing strategies using AI-driven insights and tools for smarter campaigns.

Smarter Content Creation:

Automate content generation and refine messaging for greater audience engagement.

Optimized Customer Interaction:

Use AI to improve customer experiences and interactions across digital platforms.

Future-Ready Career Growth:

Prepare for future roles in AI marketing with innovative skills that drive efficiency and strategic growth.

Microsoft 365 Copilot
Microsoft Copilot Studio
Azure OpenAI Service
Microsoft Graph
Power BI
Docker
Jenkins
Amazon Web Services (AWS)
Google Cloud
IBM Cloud
Microsoft Entra ID
Microsoft Azure
Microsoft Purview
Power Automate
Terraform
Kubernetes
GitHub Actions
Ansible
Prometheus
Grafana

Target group

Marketing Leaders & Managers: Ideal for marketing heads and managers who want to modernize their campaigns using AI, enabling smarter decision-making, personalized strategies, and data-driven customer insights.

Marketing Strategists & Campaign Managers: For professionals managing multiple marketing campaigns who aim to use AI for intelligent content creation, scheduling optimization, and performance forecasting.

Data Analysts & Marketing Researchers: Designed for professionals responsible for analyzing market trends and consumer behavior, seeking to leverage AI for data analysis, personalization, and predictive insights.

Digital Transformation Leaders: Great for professionals driving digital or AI transformation initiatives, looking to seamlessly integrate AI tools into marketing operations and enhance overall strategy.

AI & Analytics Professionals in Marketing: Perfect for analysts and AI practitioners looking to apply machine learning, predictive analytics, and automation to marketing campaigns and customer engagement.

Course structure

Module 1: Introduction to Microsoft 365 Copilot & AI in Marketing

1.1 The Rise of AI in Marketing
1.2 Meet Microsoft 365 Copilot for Marketing
1.3 Copilot & Microsoft Graph: Secure Brand and Data Integration
1.4 Intro to Responsible AI in Marketing
1.5 Case Study: Pulse Creative Agency

Module 2: Core Copilot Skills for Marketing

2.1 Introduction to Microsoft 365 Copilot
2.2 Creating Ad Copy and Campaign Messages
2.3 Campaign Presentation Design
2.4 Blog & Social Media Content Creation
2.5 Case Study: BrandHive

Module 3: Advanced Copilot Applications in Marketing

3.1 Generating A/B Testing Variations
3.2 Personalized Email Campaigns
3.3 Using Copilot for Market Trend Analysis
3.4 Case Study: FreshWave Foods

Module 4: Copilot Studio Agent for Marketing

4.1 Introduction to Copilot Studio
4.2 Designing a Content Request Agent
4.3 Building a Brand Guidelines Q&A Agent
4.4 Case Study

Module 5: Optimizing Copilot in Marketing

5.1 Prompt Refinement for Tone and Messaging
5.2 Integrating Copilot with Analytics Dashboards
5.3 Case Study: AdSphere

Module 6: Responsible AI with Copilot — Policy, Safety & Trust

6.1 Principles in Practice
6.2 Data Protection & Compliance
6.3 Bias, Hallucination & Human Oversight
6.4 Operationalizing Responsible AI

Module 7: Capstone Project — End-to-End Marketing with Copilot

7.1 Introduction and Aim of the Capstone
7.2 Project Overview and Learning Objectives
7.3 Tools Used
7.4 Detailed Step-by-Step Hands-On Guide

Prerequisites

A basic understanding of AI tools and their applications in marketing, proficiency in Microsoft 365 tools and functionalities, a solid foundation in core marketing principles and strategies, the ability to analyze and interpret marketing data, and familiarity with digital content creation and marketing tools.