AB-900T00: Introduction to Microsoft 365 and AI administration

Course code: NP71878

The course offers a comprehensive introduction to Microsoft 365, focusing on core services, administrative controls, and security foundations. Learners will explore how to manage and protect Microsoft 365 data while gaining hands-on experience with Copilot and AI-powered agents. The course highlights how AI enhances productivity through task automation, personalized experiences, and streamlined collaboration. Participants will also learn to perform basic administrative tasks for both Microsoft 365 Copilot and its agents, equipping them with essential skills for modern workplace management.

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Course dates

Starting date: Upon request

Guaranteed

Type: Self-paced

Course duration: 8 hours

Language: en

Price without VAT: 285 EUR

Register

Starting date: Upon request

Guaranteed

Type: Self-paced

Course duration: 8 hours

Language: en

Price without VAT: 75 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
G Upon request Self-paced 8 hours en 285 EUR Register
G Upon request Self-paced 8 hours en 75 EUR Register
G Guaranteed course

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Course description

Understand the architecture and functionality of essential Microsoft 365 tools like Exchange, SharePoint, OneDrive, and Teams.

Gain practical skills to manage users, assign licenses, configure settings, and monitor service health using the Microsoft 365 Admin Center.

Learn how to protect and govern organizational data using Microsoft Purview, Entra, and Defender for Office 365.

Discover how to use Copilot to boost productivity through AI-driven content creation, task automation, and personalized insights.

Learn how to configure and administer Copilot agents to support workflows and enhance collaboration across Microsoft 365 applications.

Course structure

Module 1: Explore Microsoft 365 security foundations

  • 1.1 Introduction
  • 1.2 Analyze the Zero Trust security model
  • 1.3 Implement Zero Trust in Microsoft 365
  • 1.4 Examine threat protection and intelligence in Microsoft 365
  • 1.5 Explore identity and authentication in Microsoft 365
  • 1.6 Manage access and permissions in Microsoft 365
  • 1.7 Explore identity and access management in Microsoft Entra8 min
  • 1.8 Troubleshoot and monitor identity security
  • 1.9 Summary

Module 2: Introduction to Microsoft 365 core services and admin controls

  • 2.1 Introduction
  • 2.2 Explore the Microsoft 365 ecosystem and core service components
  • 2.3 Explore the Microsoft 365 admin center and key admin tools
  • 2.4 Examine Microsoft Exchange, Teams, and SharePoint
  • 2.5 Establish security, identity, and compliance foundations
  • 2.6 Assign admin roles using Role-Based Access Control
  • 2.7 Summary

Module 3: Protect and govern Microsoft 365 data

  • 3.1 Introduction
  • 3.2 Introduction to Microsoft Purview and data governance
  • 3.3 Identify and respond to data risks with Microsoft Purview
  • 3.4 Examine compliance, AI data discovery, and eDiscovery
  • 3.5 Explore oversharing and data access governance in SharePoint
  • 3.6 Explore data protection in Microsoft 365 Copilot
  • 3.7 Summary

Module 4: Explore Microsoft 365 Copilot and agents

  • 4.1 Introduction
  • 4.2 Introduction to Microsoft 365 Copilot
  • 4.3 What are agents?
  • 4.4 Compare Microsoft 365 Copilot and agents
  • 4.5 Compare Microsoft 365 Copilot licensing models
  • 4.6 Plan and deploy Microsoft 365 Copilot and agents
  • 4.7 Explore real-world use cases for Copilot and agents
  • 4.8 Summary

Module 5: Perform basic administrative tasks for Microsoft 365 Copilot

  • 5.1 Introduction
  • 5.2 Manage Copilot licenses and pay-as-you-go billing
  • 5.3 Monitor and adjust pay-as-you-go Copilot usage
  • 5.4 Monitor Microsoft 365 Copilot usage and adoption
  • 5.5 Manage and govern Microsoft 365 Copilot prompts
  • 5.6 Apply operational best practices for Microsoft 365 Copilot
  • 5.7 Summary

Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents

  • 6.1 Introduction
  • 6.2 Create a Microsoft 365 Copilot Chat agent – Part 1
  • 6.3 Create a Microsoft 365 Copilot Chat agent – Part 2
  • 6.4 Create a SharePoint agent
  • 6.5 Test and edit your agents
  • 6.6 Manage user access and permissions for agents
  • 6.7 Examine agent approval and governance
  • 6.8 Monitor and manage the agent lifecycle
  • 6.9 Summary

Prerequisites

  • General knowledge of Microsoft 365 applications
  • Basic understanding of cloud computing concepts
  • Introductory experience with IT administration or user management

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