3-5501 – Content Manager Administration Fundamentals

Course code: CM35501

This three-day Administrator-level course teaches students how to set up and configure OpenText™ Content Manager for Enterprise use.
In this course, you will learn about security and locations. You will create retention schedules and holds, and set up classifications/categories. You will learn about record types, action tracking, system options, and troubleshooting tips. You will also perform audit configuration and auto- classification. Finally, you will learn about advanced disposal, client-matter functionality, and the export and import functionalities (DataPort).
During this course, you will listen to lectures, participate in guided demonstrations, and complete a series of hands-on labs.

1 448 EUR

1 752 EUR including VAT

The earliest date from 03.03.2025

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Course dates

Starting date: 03.03.2025

Type: Virtual

Course duration: 3 days

Language: en

Price without VAT: 1 448 EUR

Register

Starting date: 08.09.2025

Type: Virtual

Course duration: 3 days

Language: en

Price without VAT: 1 448 EUR

Register

Starting date: Upon request

Type: In-person/Virtual

Course duration: 3 days

Language: en/cz

Price without VAT: 1 448 EUR

Register

Starting
date
Place
Type Course
duration
Language Price without VAT
03.03.2025 Virtual 3 days en 1 448 EUR Register
08.09.2025 Virtual 3 days en 1 448 EUR Register
Upon request In-person/Virtual 3 days en/cz 1 448 EUR Register
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Course description

On completion of this course, you should be able to:

• Set up Content Manager security.
• Set up Content Manager locations.
• Create and maintain retention schedules and holds.
• Set up additional fields.
• Use structured titling options.
• Create and maintain a classification system (a record plan).
• Define record types.
• Use action tracking.
• Describe Content Manager indexing.
• Perform and configure Content Manager administrative options.
• Create a document store.
• Set up auto-classification.
• Set up audit configuration options.
• Use Client-Matter functionality.
• Use the import and export options.
• Set up a disposal workflow.
• Review general troubleshooting, tips, and maintenance.

Target group

The audience includes, but is not limited to: Content Managers, Records Coordinators, Administrators, senior business staff, power users, Inquiry Users, and/or core project team members

Course structure

Module 1: Course Overview

• Identify the course objectives.
• View the course schedule and logistics.
• View eBooks in different ways.
• Access lab environment details and instructions.

Module 2: New Features and Enhancements

• Identify new features and enhancements in Content Manager 23.4.

Module 3: Security

• Access the security levels/classifications.
• Access security caveats/supplemental markings.
• Describe the new default terminology.
• Create security levels/classifications.
• Create security caveats/supplemental markings.
• Delete security levels/classifications and caveats/supplemental markings.
• Apply security levels/classifications and caveats/supplemental markings.
• Explain Additional information – Security.
• Access and apply access controls.
• Apply access controls – Locations.
• Apply access controls – Record types.
• View access rights.
• Explain Additional Information – Access Control.

Module 4: Locations

• Access the locations.
• Describe types of locations – icons.
• Create a location.
• Explain the differences with location types.
• Manage and delete locations.

Module 5: Retention Schedules and Holds

• Access the retention schedules.
• Create retention schedules.
• Delete retention schedules.
• Recalculate triggers in retention schedules.
• Move retention schedules.
• Re-index retention schedules.
• Use retention schedules with records.
• Access holds.
• Create a hold.
• Use a hold.
• Perform event-based archiving

Module 6: Additional Fields

• Access the additional fields.
• Explain the new default terminology.
• Create additional fields.
• Apply additional fields.
• Create managed lookup sets.

Module 7: Structured Titling Options

• Access the classifications/categories.
• Access the thesaurus.
• Describe the new default terminology.
• Review the Numbering Pattern Character Options chart.
• Create a classification.
• Explore the Additional Information – Other tabs.
• Create a new thesaurus term.
• Establish thesaurus term relationships.
• Describe additional information.

Module 8: Record Types

• Access the record types.
• Describe the new default terminology.
• Explore the properties of record types.

Module 9: Action Tracking

• Access the actions/procedures.
• Create actions/procedures.
• Delete actions/procedures.
• Link actions/procedures.
• Show actions/procedures.
• Reassign or complete actions/procedures.
• Compare actions/procedures to workflow.

Module 10: Content Manager Indexing

• Describe Content Manager indexing.
• Describe Elasticsearch integration.
• Create Elasticsearch indexing.
• Create IDOL indexing.

Module 11: System Administration Options

• Name the system administration options.
• Describe the effect of each option on the behavior of a Content Manager database.
• Describe the Metadata Validation rule.

Module 12: Document Store

• Describe the document stores.
• Create a document store.
• Describe a document store with security compliance.
• Enable hash checking.
• Describe Cloud storage support.

Module 13: Auto-Classification

• Set up auto-classification.
• Run auto-classification.
• Review auto-classification.

Module 14: Audit Configuration Options

• Enable auditing on a dataset.
• Access audit logging options.
• Use the Content Manager Audit Options tabs.
• View active events.
• View audit log files.

Module 15: Import and Export (Dataport)

• Access DataPort.
• Create imports and exports.
• Use the DataPort project menus.
• Access the DataPort interface sections.

Module 16: Disposal Workflow

• Describe disposal work flow.
• Create destroy consignment.
• Review destroy consignment.
• Approve/reject consignment.

Module 17: Client and Matter Functionality

• Summarize the Clients and Matters legal structure.
• Set up Client and Matter functionality.
• Work with Client and Matter records.

Module 18: General Troubleshooting, Tips, and Maintenance

• Describe audit logs.
• Describe log directories.
• Explore unknown locations.
• Describe group locations.
• Describe reindex and recalculate triggers.

Prerequisites

To be successful in this course, you should have the following prerequisite skills or knowledge:

• Successful completion of 1-5500 Content Manager Advanced User Fundamentals or equivalent
experience (must have used Content Manager and/or Records Manager in a professional environment for 6 months or more)
• Knowledge of Content Manager and/or Records Management principles and internal business
processes
• Basic knowledge of and comfort working with software; including simple keyboard and mouse
skills, as well as knowledge of Web Browsers (Internet Explorer or Chrome) and other Windows-
based programs.

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