Leadership and management in practice
What is the goal?
Participants will become aware of who is a leader and who is a manager as well as what appropriate techniques can be used to lead people. They will learn how a leader differs from a manager in practice and what they actually have in common. They will learn how to conduct an appraisal interview and how to reward their employees in a motivating way. They will discover what they can gain by using the power of empowerment to manage their employees.
Key topics
- What is motivation?
- Financial and non-financial motivation.
- What is the link between performance management and motivation?
- Appraisal interview – structure and content of the interview.
- Motivational appraisals: expressiveness, confirmation.
- Coaching as a tool for development and motivation.
- Delegation and assignment of tasks.
- Empowerment – motivation by handing over responsibility.
How do we prepare courses?
Step 1
We identify your needs, help you define your training objectives and design a training concept. We work with management, client to develop the program and content.
- Questionnaire of participant expectations.
- Discussion with management, their expectations.
- Mystery shopping – as needed.
Step 2
In the training we make maximum use of and combine or own experience, case studies and model situations with the experience of the participants. According to the needs we combine and choose the forms of training.
- Workshop format.
- Interactive training format.
- Group coaching format.
Step 3
The success of the program is demonstrated by putting the new skills into practice. We work with management in this transformation.
- Evaluation questionnaires.
- Final reports.
- Evaluation meeting with management, client.
Are you interested in a tailor-made course?
