The participants will learn effective telephone communication in accordance with GDPR legislation.
We identify your needs, help you define your training objectives and design a training concept. We work with management, client to develop the program and content.
In the training we make maximum use of and combine or own experience, case studies and model situations with the experience of the participants. According to the needs we combine and choose the forms of training.
The success of the program is demonstrated by putting the new skills into practice. We work with management in this transformation.