A businessman in practice + solving difficult (conflicting) situations

Target:

We will demonstrate and test business techniques and principles that companies and individuals value most and bring results. We will look at your topics and show the solutions on all your specific situations so that you can immediately apply them the next day in practice.

To whom it is intended:

For salespeople, consultants and sales assistants, operators, for team leaders, representatives and heads of sales teams and everyone else who wants to revive or learn business techniques.

Key topics:

Salesperson motivation and sales goal setting
Finding a suitable way of selling with respect to your personality
We will learn to act with regard to the type of customer
Build relationship selling
Ask the right questions during a sales interview
Know your customer and their motivation
Focus on selling the utility
Conduct successful business negotiations
Tools for effective resolution of difficult situations
Conflict and how to resolve it

Techniques and tools will be used:

Sample model situations
Work in pairs, threes and division into teams
Active listening and immediate feedback from the lecturer and participants
Working with participants’ talents and strengths
Solutions to specific real situations of the participants
Solution guarantee min. 2 specific situations for each participant
Mirroring, coaching and mentoring techniques will also be used

Course dates:

Starting date	Place	Type	Duration	Language	Price without VAT
17.10.2024	Online	Online	9-16 hours	CZ	390 EUR per one day and participant

If you are interested in group training or another topic, please do not hesitate to contact us at edu@edutrainings.cz

How do we prepare courses?

Step 1

We identify your needs, help you define your training objectives and design a training concept. We work with management, client to develop the program and content.

Questionnaire of participant expectations.
Discussion with management, their expectations.
Mystery shopping – as needed.

Step 2

In the training we make maximum use of and combine or own experience, case studies and model situations with the experience of the participants. According to the needs we combine and choose the forms of training.

Workshop format.
Interactive training format.
Group coaching format.

Step 3

The success of the program is demonstrated by putting the new skills into practice. We work with management in this transformation.

Evaluation questionnaires.
Final reports.
Evaluation meeting with management, client.