ITIL® 4 SPECIALIST: HIGH-VELOCITY IT (HVIT)

19. 8. 2020

The ITIL® 4 High Velocity IT course is one of the ITIL® 4 Managing Professional modules that assesses a candidate’s practical and technical knowledge and helps them run successful, modern IT services, lead teams and implement effective workflows.

The module is intended for IT managers and professionals working on the supply of digital products and services. It can help anyone involved in digital services or working on digital transformation projects. Also for those who implement Lean, Agile or DevOps ways of working in highly automated environments.

The course examines the ways in which digital organizations and digital business models work in high-speed environments. We will show the use of workflows such as Agile, Lean, cloud technology, automation and automated testing, with a focus on fast delivery of products and services in order to achieve maximum value.

ITIL® 4 SPECIALIST: HIGH-VELOCITY IT (HVIT) will help you to:

Converge business goals with IT
Embed complex and adaptive systems
Bridge the development and operations gap
Improve performance with Lean, Agile and DevOps methods
Increase the speed and quality of services

Following the completion of the course participants should:

Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
Understand the digital product lifecycle in terms of the ITIL ‘operating model’
Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
Know how to contribute to achieving value with digital products

ITIL® 4 SPECIALIST: HIGH-VELOCITY IT (HVIT) course focuses on these key ITIL 4 practices:

Architecture management
Business analysis
Deployment management
Service validation and testing
Software development and management
Availability management
Capacity and performance management
Infrastructure and platform management
Monitoring and event management
Problem management
Service continuity management
Relationship management
Service design
Service desk
Information security management
Risk management

Who should attend the course?

This course is aimed at individuals in management and service management roles who have a responsibility for the above noted practices as well as individuals who want to acquire the ITIL® 4 Managing Professional (MP) designation.